Who we are

This site is operated by Hope Seed ("we", "us"). Contact: privacy@hopeseed.io.

What we collect on this site

Details you provide: email, child age band, invite/promo code.

Technical data: device/browser info, IP (for security), and analytics cookies if you consent.

Why we use it

Issue your licence and send setup instructions.
Support & security (validate codes, prevent abuse).
Campaign reporting to Union Bank (redeemed/not, date).
Analytics to improve this site (only with consent).

Legal basis

Contract (to issue your licence), Legitimate interests (security, minimal reporting), Consent (analytics/marketing where used).

Sharing

Union Bank receives limited, non-usage reporting (redeemed/not, date/time, code prefix).
Hosted services, email, analytics providers acting as our processors.
Payment processor (e.g., Stripe) only if a promo/checkout route is used.

Children's privacy

This site is for parents/guardians. We don't collect personal data directly from children. In-app child names can be nicknames.

Retention

Invite/promo and redemption logs: up to 12 months after the campaign; account/licence data: while your family account is active; aggregated analytics: de-identified.

Security

We use encryption in transit and industry-standard controls. No full payment card numbers are stored by Hope Seed.

International transfers

Where processors host data outside your country, we rely on appropriate safeguards (e.g., SCCs).

Your rights

Access, correct, delete, withdraw consent, object to certain processing. Contact support@hopeseed.io.

Privacy Notice: Union Bank × Hope Seed microsite